Welcome to Catit - United States

WHO WE ARE

HAGEN is a global pet products manufacturer and distributor.

OBJECTIVE

The Privacy Policy (hereinafter "Policy") aims to protect the personal information we hold and
collect and to establish rules on how we collect, communicate, retain, or manage this information. Additionally, it aims to inform all concerned individuals about how we handle personal data. It also covers the Cookie Policy, as well as the consent settings for these cookies. By providing us with personal information, whether by email, in person, by phone, or through our website, you agree that it will be processed in accordance with this Policy.

APPLICATION OF THE POLICY

The Policy applies at all times to employees, interns, candidates, clients, visitors, and users of the HAGEN website.

 

REASONS JUSTIFYING THE COLLECTION OF PERSONAL INFORMATION

HAGEN is committed to collecting only the personal information that is necessary. When you contact us, for services or employment, we may need to collect certain information, such as:

• - Identity information, such as first and last name;
• - Contact information, such as name, address, email address, and phone number;
• - Biographical information, such as job title or employer name;
• - Billing and financial information, such as billing address, bank account information, or payment data;
• - Recruitment-related information, such as a resume, education, and professional background, details about professional affiliations, and other information relevant to potential recruitment by HAGEN;
• - Payroll-related information, such as a social security number;
• - Any other personal information provided.

 

WEBSITE

Cookies

When you access our website, your computer and our server may exchange cookies. We use cookies to help you navigate efficiently and to perform certain functions. Detailed information on all cookies is available under each consent category below. Cookies categorized as "necessary" are stored on your browser because they are essential for enabling basic site functionalities. We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide you with relevant content and advertisements. These cookies will only be stored in your browser with your prior consent. You can choose to enable or disable all
or some of these cookies, but disabling certain ones may affect your browsing
experience.

 

Hyperlinks and Third Parties

The website may contain sharing or publishing options or links to third-party websites or platforms. By using or activating these links or features, you leave our website, and your browsing becomes subject to the terms of use and privacy policies of those third parties. We have no control over these third-party platforms, and the fact that they are listed on our website does not imply any responsibility on our part.

 

WITH WHOM DO WE SHARE YOUR DATA AND WHY?

We may use external companies and third parties to administer and provide related services, such as data processing and storage, payroll processing, group insurance management, etc. In such cases, we take the necessary measures to ensure that these third parties have access only to the information necessary to carry out the agreed services, that they process your information solely for the purposes we have determined, and that they have in place privacy protection measures that comply with applicable laws and ensure the same conditions and level of protection as outlined in the Policy. We may also disclose the information to fulfill a legal obligation. The company is committed to not specifically selling or renting your personal information to any third party.

 

HOW LONG DO WE KEEP PERSONAL INFORMATION?

HAGEN retains collected data for different periods depending on their nature and usefulness to our activities. The retention period varies depending on the reason for collecting the information. Once the retention period expires, personal information is destroyed. Only statistics or reports containing depersonalized and anonymized data may be retained for extended periods.

 

WHERE DO WE STORE PERSONAL INFORMATION?

Personal information is primarily stored on secure servers located in Canada. External backups are in place in case of risk, and these are also in Canada. We also use various cloud services (SharePoint, Azure, and OneDrive) where confidential data may be stored. Personal information may be stored outside of Canada if a third-party provider or another entity to whom we disclose personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories where the information is collected, used, disclosed, or stored, and the government authorities and law enforcement agencies of these countries or territories may have access to it.

 

HOW DO WE PROTECT YOUR DATA?

HAGEN takes reasonable precautions and adopts a series of best practices to ensure the security of data containing personal information. For example, email monitoring or filtering software may be used for security and Policy compliance purposes. We may use your email address to inform you of an incident that may compromise the security of your personal information.

 

CAN YOU ACCESS YOUR PERSONAL INFORMATION?

You have the right to request access to your personal information for verification purposes and to request a correction if it is inaccurate. If you believe that your personal information is inaccurate or if you wish to access your personal information, you can make a request using the contact details provided at the end of the Policy. To the extent of our capabilities, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity. Additionally, there may be circumstances where we cannot give you access to your personal information, such as when access may lead to the disclosure of another person's personal information and that person refuses to consent to its disclosure, or when legal restrictions apply. If such a situation arises, we will inform you of the reason why we cannot give you access to your personal information.

 

AGE OF CONSENT

We do not knowingly collect information from children or other individuals under the age of 16. If you are a minor under the age of 16, please do not provide us with personal information without the express consent of a parent or guardian. If you are a parent or guardian and know that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from minors without verifying parental consent, we will take steps to delete this information without delay.